Come join CCP’s Team as a Family Advocate!

Location: Durham

Position Type: Full-time

Closing Date: February 15, 2024

Children’s Cancer Partners of the Carolinas

Children’s Cancer Partners of the Carolinas (CCP) provides resources, community, and compassion to children with cancer and their families. CCP is truly unique nationwide! While many organizations offer ‘bits and pieces’ that matter to families battling childhood cancer, none are as immediate, comprehensive, and continuous in their support until a child turns 21 years old.

Our focus is treatment access; we provide transportation, lodging, and meals away from home for children who are receiving treatment for cancer and their families.

POSITION: Family Advocate

TYPE: Full-time, non-exempt

REPORT: Director of Family Programs

DESCRIPTION: Position provides social work services to families whose child has been diagnosed with cancer and referred to Children’s Cancer Partners of the Carolinas (CCP). Support families on their cancer journey to ensure they get to treatment and empower them by assessing needs and providing resource connection, case management, psychosocial support, and direct assistance.


  • Complete intakes and needs assessments for families referred
  • Provide individualized assistance, psychosocial support, crisis intervention, and case management to an assigned caseload of CCP families at a level of excellence
  • Coordinate and implement programs and activities to meet the psychosocial needs of families
  • Comply with CCP privacy policies and procedures regarding confidential information
  • Share concerns and suggestions for CCP improvement and contribute to strategies that enhance CCP performance and growth
  • Maintain accurate and complete documentation of family interactions and services provided
  • Stay current on updating the status of families in CCP (on-treatment, off-treatment, survivorship) and work closely with the Director of Family Programs to transition families accordingly to ensure continuity of care at the appropriate level of support
  • Assist the Director of Family Programs in planning and building activities and programs that meet the emotional and social needs of families throughout treatment, survivorship, and bereavement
  • Support the organization’s work by identifying families who would be good ambassadors for media, marketing, grants, fundraising stories, etc.
  • Collaborate with social workers at pediatric oncology treatment centers primarily across North and South Carolina to help meet family needs.
  • Contribute to strong relationships with referring pediatric cancer treatment centers that promote timely referrals and coordination of treatment support
  • Advocate and negotiate on behalf of families and patients with local and national systems
  • Work closely with the Coordinator of Operations to ensure that payments and reimbursements that are made on behalf of families are appropriate and timely
  • Participate in occasional evening and weekend assignments and a few overnight commitments throughout the year
  • Travel as needed to connect with families, and attend CCP events including, but not limited to, annual staff retreat, staff events, annual camp in June, and annual bereavement camp in September.
  • Other duties as appropriate and assigned


  • Commitment to excellence in supporting children battling cancer
  • Master’s degree in Social Work required
  • Minimum of four years of experience working with children, youth, and families
  • Experience in case management, crisis intervention, mental health, and managing multiple priorities
  • Experience working with pediatric oncology population preferred
  • Ability to build relationships quickly, and be empathetic while ensuring a high degree of self-care
  • Bilingual with proficiency in written and verbal Spanish language preferred
  • Demonstrated knowledge and experience in working with multicultural/diverse populations
  • Strong interpersonal, oral, and written communication skills
  • Proficiency with Microsoft Office Suite
  • Ability to perform routine office work, lift up to 25 lbs.
  • Valid Driver’s license


  • Generous vacation & holiday schedule
  • Employer-sponsored health insurance
  • Simple IRA match
  • EAP program

Interested candidates should email a resume to Kim Melick at [email protected].